Privacy Policy
We keep your data safe and treat it with respect. This page explains what we collect, why we collect it, how we use it, and how you can control it—in clear, plain English.
What data we collect
We only collect what we need to run Improvify and improve your experience.
You provide
- Name, email, and password when you create an account
- Support messages and files you send us
- Privacy requests (export or delete your data)
We collect automatically
- Basic device info (browser, OS, screen size)
- Approximate location (city-level) from IP for security
- Usage logs: pages visited, actions, timestamps
We do not collect
- Sensitive health, financial, or biometric data
- Precise GPS location
- Content from your camera or microphone without permission
Legal bases (EU/UK)
- Contract: to provide our service
- Legitimate interest: product improvement and fraud prevention
- Consent: analytics and marketing cookies
How we use your data
We use data to run our product, keep it secure, and make it better.
Operations
- Authenticate users and manage accounts
- Deliver core features and save your settings
- Provide support and fix issues
Improvement
- Understand what features are used
- Run experiments to improve the experience
- Measure performance and reliability
Security
- Detect and prevent fraud or abuse
- Keep audit logs where required by law
- Protect our users and infrastructure
Sharing
- Service providers under contract (e.g., hosting)
- Legal requests where we are required to comply
- Never sell your personal data
Analytics
We use privacy-minded analytics to understand usage. Analytics load only when you consent (or if required for security).
Your rights & controls
Depending on your location, you may have rights to access, correct, delete, port, or restrict your data. We honor these where applicable.
Request actions
- Get a copy of your data
- Delete your account
- Update incorrect details
- Opt out of marketing
Make a request
Use the form below. We may ask for verification to protect your account.
Security
We use industry-standard protections and regularly review our practices.
- Encryption in transit (HTTPS) and at rest where applicable
- Access controls, logging, and least-privilege principles
- Regular updates and security reviews
Retention
We keep data only as long as needed.
- Account data: kept while your account is active
- Logs: typically 30–180 days, unless needed for security
- Backups: automatically purged on a rolling schedule
International transfers
When data moves across borders, we protect it with approved safeguards like Standard Contractual Clauses and additional measures.
Children
Improvify is not for children under 13. If you believe a child has provided us data, contact us and we’ll delete it.
Changes to this policy
We may update this page to reflect changes. We’ll post the new date at the top.
See recent changes
- 2026-02-05: Clarified analytics loading on consent
- 2025-11-18: Added request form and retention ranges
Contact us
Questions or concerns? We’re here to help.